1. What parts do you specialize in?
We deal primarily in Honda and Mazda spare parts, including engine components, suspension parts, electrical items, and general service parts.

2. How can I place an order?
You can place an order by contacting us via our website, phone, or WhatsApp. To help us serve you faster, please provide:
0701128868 or 0733120202
Car model
Year of manufacture
Engine size (if known)
Part name or description (or photo if available)

3. Where are you located?
We are based in Nairobi:
Madaraka Shopping Center, Swing House, Ground Floor
Map: https://maps.app.goo.gl/3fd85bzkBS9gCdLw5

4. Do you offer delivery services?
Yes, we offer delivery at an additional cost depending on your location.

Delivery charges must be paid in advance
We will confirm the cost before dispatch

5. Do you deliver outside Nairobi?
Yes. For out-of-town customers:

You may choose a courier service of your preference from Nairobi
We will dispatch the item once full payment is received
Courier charges are borne by the customer

6. How long does delivery take?

Nairobi: Same day or next day (depending on order time and availability)
Outside Nairobi: Depends on the courier service selected

7. Are your parts genuine?
We supply high-quality aftermarket parts sourced from reputable suppliers.
All parts come with a warranty where applicable.

8. Do you offer warranties?
Yes, warranties vary depending on the part and supplier. Please confirm warranty details at the time of purchase.

9. Do you accept returns or exchanges?
Yes, we accept returns under the following conditions:

The part must be unused and in original condition
Return must be made within an agreed timeframe

Important:

Electrical parts are not returnable once sold

10. What payment methods do you accept?
We accept:

Mobile money (e.g., M-Pesa)
Cash (for in-store purchases)

11. Can I get help identifying the correct part?
Yes. Share your vehicle details and, if possible, a photo of the part. Our team will assist in identifying the correct replacement.

12. Do you stock parts for other car brands?
Our primary focus is Honda and Mazda. However, you can still inquire, and we will advise availability.

13. What are your business hours?
Weekdays 9AM to 5PM
Saturday 9AM to 3PM
Please contact us directly for current operating hours, as they may vary.

14. Can I reserve a part before payment?
Parts are only reserved upon confirmation or payment, depending on demand and availability.

15. Who is responsible for damages during courier delivery?
Once goods are handed over to your chosen courier, responsibility transfers to the courier. We recommend using reliable courier services.